https://www.srexpertservices.co.in Vacancy Wed, 27 May 2026 03:14:50 +0530 en-us https://www.srexpertservices.co.in https://www.srexpertservices.co.in/job-openings-for-customer-relationship-executive-ghaziabad-1433339.htm https://www.srexpertservices.co.in/job-openings-for-customer-relationship-executive-ghaziabad-1433339.htm Sat, 23 May 2026 00:00:00 +0530 Industry: Cement Plant Spare Parts Manufacturing Location: Punjab Oil Expeller, Meerut Road, Ghaziabad Experience: 3-4 Years (Manufacturing Company) Age: 25 - 30 Years Marital Status: Married preferred Employment Type: Full-time, On-site Salary: 25k to 27k in hand Key Responsibilities • Manage the complete order lifecycle: Post-PO acknowledgement → Production planning follow-up → QC clearance → Dispatch → Delivery confirmation. • Daily coordination with the Manufacturing Line, Production Planning, Quality Control, Stores and Dispatch teams to track order status and resolve bottlenecks. • Proactive communication with customers - sharing order status, expected dispatch dates, drawings approval, payment milestones and resolving queries. • Maintain accurate MIS, order trackers and dashboards in Excel / Google Sheets (VLOOKUP, Pivot Tables, Conditional Formatting, basic formulas). • Coordinate with logistics for transporter selection, LR, e-way bill, invoice and on-time delivery. • Escalate delays and resolve customer complaints with a solution-first mindset. • Maintain proper documentation of POs, drawings, inspection reports and dispatch records. Must-Have Skills • 3-4 years of experience in a Manufacturing company (CRE / Order Management / Inside Sales). • Strong working knowledge of Excel & Google Sheets. • Comfortable using modern AI tools - ChatGPT, Gemini, Copilot - for drafting mails, summaries and reports. • Excellent communication in English and Hindi (written + spoken). Why Join Us • Direct exposure to India's top cement manufacturers as clients. • Fast-growing company with end-to-end ownership of the customer journey.